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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Barbara Tullis

November 18, 2024

5  out of  5
rating by Barbara Tullis
"Thank you carter for always helping me with questions I have BENEE is a great agent who always try to help me that is why I have been with her over forty years"
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Kathy Sanders

November 18, 2024

5  out of  5
rating by Kathy Sanders
"Carter called about a new bill to see if I wanted him to run it on phone. We discussed Drive and Save app. He was conversational, friendly, helpful, and respectful."
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Cathy langley

November 16, 2024

5  out of  5
rating by Cathy langley
"Great customer service … from the minute you walk in you know they are there for you! Had another agent for 5 plus years … never received this level of assistance"
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It's a Great Disney Day

November 12, 2024

5  out of  5
rating by It's a Great Disney Day
"Amanda was very helpful with foguring out the steps for getting my car repaired after my accident."
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Danielle Hynes

November 8, 2024

5  out of  5
rating by Danielle Hynes
"Carter was excellent and very king"
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Aaron Dowis

November 7, 2024

5  out of  5
rating by Aaron Dowis
"I called in to swap my auto draft payment method. Carter made the process quick and efficient. Well spoken, well-mannered and, well informed. Hope I run into him if I have any more issues."
We responded:
"We are thrilled to hear that Carter was helpful, efficient, and professional. Thank you for trusting our office with your insurance needs. "
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Martinis Stephens

November 4, 2024

5  out of  5
rating by Martinis Stephens
"Thanks, Carter, for all of your assistance and for going above and beyond to answer my questions!"
We responded:
"Thank you for taking the time to leave us a review. We are delighted to hear that Carter when above and beyond to assist you and answer all of your questions."
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Patti McArthur

November 1, 2024

5  out of  5
rating by Patti McArthur
"Thank you Carter at Benee Irwin State Farm! You really helped me get my account straightened out. Now everything should be back on track, and I won't be worrying about my insurance payment."
We responded:
"We are glad to hear that Carter was able to help you with your account! "
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Donna Simpson

November 1, 2024

5  out of  5
rating by Donna Simpson
"Carter was wonderful. Helped me with all my needs and answered all my questions. Very kind and professional. Thank you so much."
We responded:
"Thank you for the review! We are delighted to hear that you received kind and professional service. "
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Tama Granlund

November 1, 2024

5  out of  5
rating by Tama Granlund
"Multiple phone conversations with Tess in claims. Multiple phone conversations with and met with Amanda at our agents office in Shreveport. Both ladies VERY helpful and pleasant to work with on our claim! Answered all of our questions and addressed all and any concerns we had promptly. Helped guide us through the process amazingly! We have been customers of State Farm for many years (Benee Irwin, agent) and have been very pleased with the service we have received from our agent and her staff."
We responded:
"Thank you for the heartfelt review! We are delighted to hear that our office provided you with exceptional service and helped guide you through the claims process in a helpful and pleasant manner. "
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Rob Guzman

October 30, 2024

5  out of  5
rating by Rob Guzman
"Quick, knowledgeable, friendly And kind.. Thank you, Benee"
We responded:
"Thank you for your kind words. We're delighted to hear that we provided quick, knowledgeable, friendly, and kind service."
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barbara campbell

October 30, 2024

5  out of  5
rating by barbara campbell
"Thank you for sending a link asking for comments about my recent experience with State Farm. Will be my pleasure to respond. Received a call from my agent's office ( Benee Irwin) last week wanting to set a few minutes aside to review my auto & homeowner policies. We agreed to talk over the phone yesterday (10/29/24) at 2p. Benee's associate, Amanda, phoned promptly at 2p. I did have a few questions and they were answered/explained to my satisfaction. What a friendly, knowledgeable professional she is! I've been a State Farm customer for many years. My account was reassigned to Benee's office after my previous agent retired. I am so very glad (OK lucky!) I have Benee & Amanda looking out for me. State Farm is lucky to have them as your agents..."
We responded:
"Thank you for taking the time to share your experience with our office. We're delighted to hear that Amanda provided you with a prompt, friendly, and knowledgeable review of your auto and homeowner policies. It's great to know that your questions were answered to your satisfaction and that you feel well-supported"
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catalina Williams

October 28, 2024

5  out of  5
rating by catalina Williams
"I highly recommend State Farm (Benee Irwin) I have always been treated like I matter as well as my mother who also is a client. Carter today was especially helpful, I truly appreciate All they have assisted me with!"
We responded:
"Thank you for your heartfelt recommendation of our office. We're delighted to hear that both you and your mother have consistently felt valued as clients"
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Guy Woolley

October 23, 2024

5  out of  5
rating by Guy Woolley
"Carter was very helpful and professional in addressing my issues! Everything was taken care of!"
We responded:
"Thank you for sharing your positive experience with Carter. We're pleased to hear that he was able to address your issues with professionalism and efficiency. Ensuring that everything is taken care of to your satisfaction is our priority. "
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Adolphus Collins

October 18, 2024

5  out of  5
rating by Adolphus Collins
"I have experienced nothing but top quality professional service from Amanda. She makes me feel like family . Second to none for her expertise and more than willing to do whatever she can do to help! Just wanted her to know I appreciate her and thanks a million. Simply the best!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Amanda has provided you with top-quality professional service and made you feel like family. Her dedication and willingness to help are truly appreciated. Your appreciation means a lot to us, "
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Lillian Michiels

October 10, 2024

5  out of  5
rating by Lillian Michiels
"Carter is Very knowledgeable and helpful."
We responded:
"We're glad to hear that Carter was knowledgeable and helpful. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us!"
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Chris Hall

September 30, 2024

5  out of  5
rating by Chris Hall
"Ricky, help me with a new auto-policy. He provided excellent, timely service."
We responded:
"Thank you for choosing us! We love to hear that Ricky was able to help you get set up with a new auto policy!"
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REGINA RAMBIN

September 26, 2024

5  out of  5
rating by REGINA RAMBIN
"Always have had great service. Carter is a pleasure to work with"
We responded:
"Thank you for the kind words, Regina! We're thrilled to hear that Carter did a great job. "
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David Clark

September 24, 2024

5  out of  5
rating by David Clark
"Everyone at Benee Irwin State Farm agency is pleasant to speak with. I use Amanda over there. She is very knowledgeable and professional. I highly recommend Amanda at Benee Irwin's State Farm office."
We responded:
"Thank you for your wonderful review! We’re so glad to hear that everyone at Benee Irwin State Farm has been pleasant to work with and that Amanda has provided you with knowledgeable and professional service. Thanks for taking the time to leave us a review! "
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Connie

September 23, 2024

5  out of  5
rating by Connie
"Carter did a fabulous job!"
We responded:
"Thank you for your kind words! We’re thrilled to hear that Carter did a fabulous job. Your feedback is greatly appreciated! If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us! "
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Shavondalyn Baylor

September 23, 2024

5  out of  5
rating by Shavondalyn Baylor
"Amanda is an absolute rockstar! She's always there for me, whether I need help with a claim, have a question about my policy, or just need some reassurance. She goes above and beyond to make sure I'm getting the best service and that I feel confident in my coverage. Her consistency and dedication are truly appreciated I highly recommend her."
We responded:
"Thank you for the amazing review! We're so glad to hear that Amanda has been a rockstar for you, always going above and beyond to provide the best service and reassurance. Your recommendation and trust in her dedication mean a lot to us! "
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Nicole Mc

September 20, 2024

5  out of  5
rating by Nicole Mc
"First and foremost, I have to start by saying I’ve been with Benee’s office for over 15 years . I believe in connecting and having an open line of communication with my rep (s). Carter has been amazinggggggggggg . Never speaking to him before he immediately stepped in as if I’ve known him forever . I was in complete panic mode , and he managed to calm me down and explained everything . I know for a fact i bothered myself so for him to have patience meant a lot . I truly started considering other policies because I felt I was talking to a friend that wanted to make sure I had cover . Carter is a true sweetheart ❤️💜💜💜"
We responded:
"We greatly appreciate your loyalty as a customer for over 15 years! It is our goal to ensure that our customers feel supported and have a strong line of communication with our team members. We are delighted that Carter was able to step in and provide assistance, making you feel at ease during a stressful time. We strive to provide personalized service and make sure our customers have the coverage they need. Thank you for taking the time to share your positive experience with our office. "
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Marlene Procell

September 18, 2024

5  out of  5
rating by Marlene Procell
"Carter was amazing. He explained all of the insurance that I was asking him about. I give him 5 stars. I will be back to see Carter real soon. Thank you sir"
We responded:
"Thank you for the kind words, Marlene. We are glad to hear that Carter was able to answer all of your insurance questions!"
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charlene jones

September 10, 2024

5  out of  5
rating by charlene jones
"Amanda is amazing. Provides exceptional service. She is a very caring and compassionate person. Always goes way and beyond in helping to provide what you need. Thank you Amanda."
We responded:
"We're delighted to hear that Amanda has been amazing and has provided exceptional service to you. Her caring and compassionate nature truly shines through in her interactions with our customers. Going above and beyond to meet your needs is something we strive for, and we're thrilled that Amanda has been able to deliver that level of assistance to you."
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Thomas Cochran

September 5, 2024

5  out of  5
rating by Thomas Cochran
"Always knowledgeable and helpful!"
We responded:
"Thank you for sharing your experience! We love helping people like you with their insurance needs!"