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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of TIFFANIE LANGDON

TIFFANIE LANGDON

September 25, 2026

5  out of  5
rating by TIFFANIE LANGDON
"Amanda was very helpful with the information she provided regarding the reimbursement dividends we are having issues with (through Venmo). We are hoping to have this issue resolved by the beginning of October."
We responded:
"Wow, thank you for the 5-star review, TIFFANIE! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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laportia jackson

September 24, 2026

5  out of  5
rating by laportia jackson
"Amanda is always helpful and answers my questions thoroughly. She is great!"
We responded:
"Thanks so much for the fantastic rating, laportia! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Ruth Sawyer

September 22, 2026

5  out of  5
rating by Ruth Sawyer
"April Ray was extremely helpful in reducing our car insurance costs. She answered our questions and explained our options to ensure we received the best results possible. We truly appreciate her assistance."
We responded:
"Ruth, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Shreveport insurance team is always here and happy to help. "
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Adam LeBlanc

September 18, 2026

5  out of  5
rating by Adam LeBlanc
"The Benee Irwin State Farm team are top notch and will not stop until what is important to you and your family is protected.

Amanda Knotts is courteous and professional in her follow-up and diligence. When you deal with State farm, insurance is one less thing you do not have to worry about."
We responded:
"Thank you so much for your kind review, Adam!  If you need insurance assistance, we are just an email or call away! - Benee Irwin, your State Farm Agent   "
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Zach Maness

September 17, 2026

5  out of  5
rating by Zach Maness
"April was such a great help in helping me navigate State Farm's dividend payments! Simple directions, straight to the point and a very kind agent!"
We responded:
"Zach, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Shreveport insurance team is always here and happy to help. "
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Brian Joyner

September 17, 2026

5  out of  5
rating by Brian Joyner
"Amanda helps speedily and professionally every time we call with a need or change. Excellent customer service care. LaDonna and I appreciate her."
We responded:
"Brian, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Benee Irwin and Team "
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randy afeman

September 15, 2026

5  out of  5
rating by randy afeman
"Outstanding response to my needs. Very pleased."
We responded:
"Thank you for trusting our team with your insurance needs. We love to hear when our customers have received excellent service!"
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Joseph Holmes

September 12, 2026

5  out of  5
rating by Joseph Holmes
"Smooth process and straightforward"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Jupiter

September 12, 2026

5  out of  5
rating by Jupiter
"Elated to have met this exceptional person! Was very helpful and super charming ...easy to see she has a great personality and loves helping others! A+++!!"
We responded:
"Thanks so much for the amazing review, Jupiter! We really appreciate your support here in Shreveport. Just reach out anytime if you need us - we’re here for you. "
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darcy piazza

August 31, 2026

5  out of  5
rating by darcy piazza
"I’ve been a customer with Benee Irwin State Farm for years, and I can’t say enough good things about Amanda! She has taken such great care of me and my policies over the years. She’s knowledgeable, responsive, and always willing to answer questions or help make sure I have the coverage that’s right for me.

Insurance can be confusing, but Amanda makes everything easy and is always wonderful to work with. It’s such a good feeling knowing I have someone I trust looking out for me and making sure everything is taken care of. If you’re looking for someone who genuinely cares about her customers and provides excellent service, I highly recommend Amanda!"
We responded:
"Thank you so much for the 5-star rating, darcy! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Benee Irwin "
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glenn rachal

August 17, 2026

5  out of  5
rating by glenn rachal
"Mrs April Ray did a fantastic job with my account Thank you so much"
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Heather Kitchens`

August 12, 2026

5  out of  5
rating by Heather Kitchens`
"Been a customer for years and Amanda is my favorite person to deal with, she’s so funny and easy to deal with. Always quick and thorough."
We responded:
"Heather, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Johnny Shepherd

August 1, 2026

5  out of  5
rating by Johnny Shepherd
"I have been with Beene since 1988 with all my insurance needs (life/home and auto) and have always been well taken care of. Recently, April called me just to advise me that I was receiving a reduction in one of my auto insurance premiums. While looking at my account, she inquired about a couple things with my life and auto insurance that needed to be updated and saved me even more during this call. I truly appreciate her professionalism and attention to detail in servicing my account and look forward to working with her in the future. Definitely 5 stars for April, Benee and her entire team for all they have done for me…just wish I could say the same for the claims handling department!"
We responded:
"Thank you so much for the 5 stars, Johnny! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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John Doe

July 31, 2026

5  out of  5
rating by John Doe
"As a consumer who appreciates customer service, my work this morning with Amanda was excellent. This agency has done a fantastic job of providing insurance services with a great level of ROI and minimal inconvenience for me."
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Peyton Huff

July 14, 2026

5  out of  5
rating by Peyton Huff
"April was extremely professional and showed me I wasn't getting the best deal with my previous insurer. She assisted me with getting a better policy and was awesome to work with."
We responded:
"Peyton, thank you for the fantastic review! We’re always here to support you with your insurance needs in Shreveport. "
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Bruce Wampler

July 10, 2026

5  out of  5
rating by Bruce Wampler
"Amanda is very helpful. She is very knowledgeable and also super friendly. She did a great job handling my windshield claim. Highly recommended."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Benee Irwin’s Team here in Shreveport . "
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Tangela Hardy

July 7, 2026

5  out of  5
rating by Tangela Hardy
"Costumer service was amazing Amy helped me get the lowest monthly cost I truly appreciate all of Amy’s help."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Benee Irwin’s Team. "
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De Washington

June 15, 2026

5  out of  5
rating by De Washington
"I’ve been with State Farm for quite sometime but the relief and caring thoughts April has given me today I had to mention it for others to know State Farm really does have helping hands & April is one of those individuals …I cannot thank her more than enough.."
We responded:
"Thank you for the amazing review, De! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Gerald Scott Jr

June 1, 2026

5  out of  5
rating by Gerald Scott Jr
"I have been with State Farm all of my adult life because of their unbeatable rates. However, the terrible customer service, and multiple errors on my policies, from agents not paying attention, was very frustrating. I had to call about one of my vehicles, and Mrs.April picked up the phone. To my surprise, I finally had a listening ear, with friendly service. She helped me find avenues to savings and took all the stress away from updating my policies.Because of her service, I'm left to believe, there's hope for professionalism at State Farm. Thanks, Mrs.April! "Like a good neighbor, April is there!""
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Benee Irwin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Shreveport ."
Profile photo of Josh Keene

Josh Keene

March 6, 2026

4  out of  5
rating by Josh Keene
"I am very pleased with the service Amanda Knotts provided with her time and help getting my vehicle full covered the price of my insurance is reasonable and I’m thankful for making my insurance with Statefarm"
We responded:
"Josh, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Benee Irwin’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts!"
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Ash C

December 23, 2025

5  out of  5
rating by Ash C
"I have always been insured with USAA, was looking for a better deal and Brooke was the perfect insurance agent to help with that! Over the top customer service and got me right where I needed to be for coverage! Excited to start this journey with State Farm, and so glad Brooke was who I ended up with!"
We responded:
"Thank you so much for the kind review! We’re thrilled you made the switch from USAA and that Brooke was able to help you find a better value while getting your coverage exactly where it needed to be. We truly appreciate your trust and are excited to have you with Benee Irwin State Farm, welcome to the family!"
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Andrea Barkley

December 4, 2025

5  out of  5
rating by Andrea Barkley
"Brooke did an absolutely amazing job getting me setup with State Farm! Fast, easy, and great Communication back and forth! 10/10 Definitely recommend working with Brooke!!!!!"
We responded:
"Thank you for the fantastic review! We're so glad Brooke made the process smooth and enjoyable. Your recommendation means a lot to us!"
Profile photo of Juliana

Juliana

December 2, 2025

5  out of  5
rating by Juliana
"Amanda and everyone there at State farm went above and beyond helping me when I got into an accident. Not only did they give me the information that I needed to make my claim they also made sure that I was safe and out of the hospital. I will never use anyone but State farm . If you're looking to get car insurance I would not send you anywhere else but to them. Thank you guys for everything you did sincerely , Juliana"
We responded:
"Thank you for your kind words! We’re glad Amanda and our team could support you through your accident and help ensure your safety. It means a lot to us to be your trusted choice for insurance. We appreciate your trust and look forward to serving you for years to come!"
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Kenny Kennedy

November 25, 2025

5  out of  5
rating by Kenny Kennedy
"The atmosphere was very inviting and Brooke took the time to go over all of my coverages so I could fully understand what I was paying for with no obligation to sign up."
We responded:
"Thank you for the 5 star review! We are so excited to have Brooke as a part of our team! She is a huge asset to our office. "
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Judy Whitemaine

October 31, 2025

5  out of  5
rating by Judy Whitemaine
"Amanda always returns my calls promptly and folllws through with what I need."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"