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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Kitchens`

August 12, 2026

5  out of  5
rating by Heather Kitchens`
"Been a customer for years and Amanda is my favorite person to deal with, she’s so funny and easy to deal with. Always quick and thorough."
We responded:
"Heather, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Johnny Shepherd

August 1, 2026

5  out of  5
rating by Johnny Shepherd
"I have been with Beene since 1988 with all my insurance needs (life/home and auto) and have always been well taken care of. Recently, April called me just to advise me that I was receiving a reduction in one of my auto insurance premiums. While looking at my account, she inquired about a couple things with my life and auto insurance that needed to be updated and saved me even more during this call. I truly appreciate her professionalism and attention to detail in servicing my account and look forward to working with her in the future. Definitely 5 stars for April, Benee and her entire team for all they have done for me…just wish I could say the same for the claims handling department!"
We responded:
"Thank you so much for the 5 stars, Johnny! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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John Doe

July 31, 2026

5  out of  5
rating by John Doe
"As a consumer who appreciates customer service, my work this morning with Amanda was excellent. This agency has done a fantastic job of providing insurance services with a great level of ROI and minimal inconvenience for me."
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Peyton Huff

July 14, 2026

5  out of  5
rating by Peyton Huff
"April was extremely professional and showed me I wasn't getting the best deal with my previous insurer. She assisted me with getting a better policy and was awesome to work with."
We responded:
"Peyton, thank you for the fantastic review! We’re always here to support you with your insurance needs in Shreveport. "
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Bruce Wampler

July 10, 2026

5  out of  5
rating by Bruce Wampler
"Amanda is very helpful. She is very knowledgeable and also super friendly. She did a great job handling my windshield claim. Highly recommended."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Benee Irwin’s Team here in Shreveport . "
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Tangela Hardy

July 7, 2026

5  out of  5
rating by Tangela Hardy
"Costumer service was amazing Amy helped me get the lowest monthly cost I truly appreciate all of Amy’s help."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Benee Irwin’s Team. "
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De Washington

June 15, 2026

5  out of  5
rating by De Washington
"I’ve been with State Farm for quite sometime but the relief and caring thoughts April has given me today I had to mention it for others to know State Farm really does have helping hands & April is one of those individuals …I cannot thank her more than enough.."
We responded:
"Thank you for the amazing review, De! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Gerald Scott Jr

June 1, 2026

5  out of  5
rating by Gerald Scott Jr
"I have been with State Farm all of my adult life because of their unbeatable rates. However, the terrible customer service, and multiple errors on my policies, from agents not paying attention, was very frustrating. I had to call about one of my vehicles, and Mrs.April picked up the phone. To my surprise, I finally had a listening ear, with friendly service. She helped me find avenues to savings and took all the stress away from updating my policies.Because of her service, I'm left to believe, there's hope for professionalism at State Farm. Thanks, Mrs.April! "Like a good neighbor, April is there!""
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Benee Irwin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Shreveport ."
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Josh Keene

March 6, 2026

4  out of  5
rating by Josh Keene
"I am very pleased with the service Amanda Knotts provided with her time and help getting my vehicle full covered the price of my insurance is reasonable and I’m thankful for making my insurance with Statefarm"
We responded:
"Josh, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Benee Irwin’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts!"
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Ash C

December 23, 2025

5  out of  5
rating by Ash C
"I have always been insured with USAA, was looking for a better deal and Brooke was the perfect insurance agent to help with that! Over the top customer service and got me right where I needed to be for coverage! Excited to start this journey with State Farm, and so glad Brooke was who I ended up with!"
We responded:
"Thank you so much for the kind review! We’re thrilled you made the switch from USAA and that Brooke was able to help you find a better value while getting your coverage exactly where it needed to be. We truly appreciate your trust and are excited to have you with Benee Irwin State Farm, welcome to the family!"
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Andrea Barkley

December 4, 2025

5  out of  5
rating by Andrea Barkley
"Brooke did an absolutely amazing job getting me setup with State Farm! Fast, easy, and great Communication back and forth! 10/10 Definitely recommend working with Brooke!!!!!"
We responded:
"Thank you for the fantastic review! We're so glad Brooke made the process smooth and enjoyable. Your recommendation means a lot to us!"
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Juliana

December 2, 2025

5  out of  5
rating by Juliana
"Amanda and everyone there at State farm went above and beyond helping me when I got into an accident. Not only did they give me the information that I needed to make my claim they also made sure that I was safe and out of the hospital. I will never use anyone but State farm . If you're looking to get car insurance I would not send you anywhere else but to them. Thank you guys for everything you did sincerely , Juliana"
We responded:
"Thank you for your kind words! We’re glad Amanda and our team could support you through your accident and help ensure your safety. It means a lot to us to be your trusted choice for insurance. We appreciate your trust and look forward to serving you for years to come!"
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Kenny Kennedy

November 25, 2025

5  out of  5
rating by Kenny Kennedy
"The atmosphere was very inviting and Brooke took the time to go over all of my coverages so I could fully understand what I was paying for with no obligation to sign up."
We responded:
"Thank you for the 5 star review! We are so excited to have Brooke as a part of our team! She is a huge asset to our office. "
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Judy Whitemaine

October 31, 2025

5  out of  5
rating by Judy Whitemaine
"Amanda always returns my calls promptly and folllws through with what I need."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brianna Simmons

October 30, 2025

5  out of  5
rating by Brianna Simmons
"Amanda was able to put Insurance on my new vehicle over the phone. She did a great job and it was so convenient."
We responded:
"We are so glad to know that you had an amazing experience with our office! Amanda is one of a kind. "
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David Knotts

October 1, 2025

5  out of  5
rating by David Knotts
"If you are looking for an insurance office that really cares about their clients and takes time to go over your coverages and actually educates you on them, then Benee Irwin State Farm is for you!! Thank you!!! Everyone is friendly and always willing to assist!!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that our team took the time to help you understand your coverage and that you felt supported. We truly appreciate your kind words and look forward to continuing to serve you!"
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Lilian Johnston

September 30, 2025

5  out of  5
rating by Lilian Johnston
"The gentleman, Jace at the front desk was very helpful."
We responded:
"Thank you for the review! We are thrilled to have Jace as a member of our team. "
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Aarion Randall

September 24, 2025

5  out of  5
rating by Aarion Randall
"Very helpful and friendly. Cater made the experience very easy and quick."
We responded:
"Thank you for the review! We are so glad to have Carter on our team!"
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Brenda Gilley

September 19, 2025

5  out of  5
rating by Brenda Gilley
"Spoke with Amanda and she was not only engaging in a pleasure to speak with, but answered all the questions I had! Thanks Amanda!"
We responded:
"We are so glad you had an engaging experience with Amanda! She is a valuable part of our team. "
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David Davis

August 21, 2025

5  out of  5
rating by David Davis
"I called to get auto/home insurance and Tayia was very helpful. She answered all my questions and saved me a lot and provided better coverage than my current insurance.
I highly recommend them."
We responded:
"Thank you for sharing your experience! We’re delighted that Tayia could provide clear answers, better coverage, and significant savings for your auto and home insurance needs. Your recommendation means a lot to us, and we’re here whenever you need assistance down the road!"
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karen ricaud

August 20, 2025

5  out of  5
rating by karen ricaud
"Very helpful, Carter was so kind."
We responded:
"Thank you for the 5-star review. We are so glad that Carter was able to help you have a positive experience with our office. "
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Macy Gaudin

August 20, 2025

5  out of  5
rating by Macy Gaudin
"Carter is absolutely amazing and so sweet and helpful! I learned new things about insurance and got THE BEST price EVER! Thank you!"
We responded:
"Thank you for the incredible review! We are thrilled that Carter was able to help you find the best coverage at the best price and help you learn more about your policy as well. "
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Kim P

August 5, 2025

5  out of  5
rating by Kim P
"Amanda provides exceptional service, professional, with a welcoming atmosphere! Beene has been my insurer for the past 20 years! Love, love, love them!"
We responded:
"Thank you for the glowing Review! We appreciate your continued business for the past 20 years!"
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Kimberly Reagan

July 29, 2025

5  out of  5
rating by Kimberly Reagan
"My agent is always professional and courteous. Carter is always eager to help me with any issues or questions I have and I highly recommend Benee Irwin State Farm."
We responded:
"Thank you for your kind words! We're glad Carter and our team could assist you. We appreciate your recommendation!"
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Marilyn Fleming

July 18, 2025

5  out of  5
rating by Marilyn Fleming
"Carter was so helpful in helping me with the app. I appreciated his good attitude and ability to tell me what I needed to do. Thanks, Carter!"
We responded:
"We are thrilled that Carter was able to provide you with exceptional service! Thank you for your business. "