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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michelle Basco

September 19, 2023

5  out of  5 rating by Michelle Basco
"Stephanie was WONDERFUL to work with! She helped this old mom understand so many aspects of finding quality insurance at a reasonable rate. Thank you!!"

Kaylee Dunn

September 18, 2023

5  out of  5 rating by Kaylee Dunn
"Amanda makes everything a thousand times easier , she is the sweetest person ever! It’s like talking to a friend and not just someone doing a job! The amount and love and care she puts into her work shows every time!"

Dennis Youngblood

September 13, 2023

5  out of  5 rating by Dennis Youngblood
"I've been with this company for over 15 years are more, but from day one they have been the best. The place is so clean and so nice. The Atmosphere Is so pleasant and so nice, and all of the employees are very knowledgeable. But there is one and Particular that stands out and goes above and beyond the call of duty. She is the best!! And I wouldn't trade her for the world. Her name is Amanda, She takes care all of my problems and my worries if I have any. Thanks Amanda for everything you do. For me and my family"

Karen K

August 29, 2023

5  out of  5 rating by Karen K
"Amanda makes dealing with Insurance issues a breeze! I always get a quick response when I need something. She also gives me a heads up when there is a potential issue. She is "da best"!"

Darla Cox-Mikle

August 19, 2022

5  out of  5 rating by Darla Cox-Mikle
"Thanks so much for working to get this situation handled. Your awesome!!!"

Howard Willis

July 27, 2022

5  out of  5 rating by Howard Willis
"Amanda was very helpful helping me with my concerns. I’ve been with the agent for nearly 30 years and been pleasantly pleased with the service.Also,thanks to Sophie as well when Amanda wasn’t available."

Lowell Mcbryde

May 18, 2022

5  out of  5 rating by Lowell Mcbryde
"Amanda was extremely helpful. Sophia is very knowledgeable also. Highly recommend Benee Irwin State Farm"

Navdeep Samra

May 16, 2022

5  out of  5 rating by Navdeep Samra
"Highly professional and interactive staff. Answered all my questions. Sophia and Adam are amazing. I am grateful for their help."

Dissy Tate

March 24, 2022

5  out of  5 rating by Dissy Tate
"Friendly and informative staff."

Andrew Beiger

February 18, 2022

5  out of  5 rating by Andrew Beiger
"Very professional service. Amanda Knotts was very knowledgeable and helpful. She managed to beat the competition with the rates that she provided. Had everything completed within a day."

Bill Hancock

December 7, 2021

5  out of  5 rating by Bill Hancock
"I e-mailed Renee's office concerning a client that had moved to Tulsa. I received a response from Sophia Woolf very shortly. This is the type of service that ALL State Farm agents offices should practice."

Sco Tar

November 30, 2021

5  out of  5 rating by Sco Tar
"Awesome agency. Sophia is prompt and attentive when it comes to the policies I have with them. I dumped USAA and switched to State Farm. Saved money and I have a local, competent person to talk with!"

Ashley Walker

September 23, 2021

5  out of  5 rating by Ashley Walker
"Sophia is the agent to be connected with! Always takes the time to explain everything clearly and thoroughly. The best agent I have ever had!"

Jorja Nun ya

September 15, 2021

5  out of  5 rating by Jorja Nun ya
"Came in today to update our life insurance policies. Always a great experience with Sofia. Always explains things throughly and plainly. She knows us personally and treats us like family. Highly recommend."

Lori Coon

September 4, 2021

5  out of  5 rating by Lori Coon
"Amanda is great! She’s so helpful and quickly responds. She always answers my questions and is very attentive!"

Ava Ingraham

July 9, 2021

5  out of  5 rating by Ava Ingraham
"Exceptional. Thanks"

Richard Young

July 7, 2021

5  out of  5 rating by Richard Young
"Amanda was positive, upbeat and professional from the minute she answered my call. It’s so nice to find a business with associates who enjoy their job and strive to truly take care of their customers. Thank you for the excellent treatment provided. This is how business should be conducted."


July 6, 2021

5  out of  5 rating by Katie
"If you’re looking for a place that is knowledgeable as well as creative in helping determine the best policy for you this is the place to go! Very impressed!"

Gregory Banks

December 18, 2020

5  out of  5 rating by Gregory Banks
"They have always helped me when I needed it"

william farris

October 9, 2020

5  out of  5 rating by william farris
"Been coming here since moving to Shreveport in 2006. Everyone in the office is always very friendly and helpful. Sophia is awesome!! She goes out of her way to help us anyway possible. She is 1st class all the way! We look forward to continue coming to this location and meeting with Sophia for all our insurance needs."

Angela Gray

September 18, 2020

5  out of  5 rating by Angela Gray
"Amanda K. is my rep at this SF office. Always answers my questions, always emails me back, always follows up if I call and have to leave a message because she’s being awesome to a different customer. :)"

Jennifer Giordano

September 15, 2020

5  out of  5 rating by Jennifer Giordano
"Amanda is always very helpful and answers all my questions. She’s great at returning phone calls and answering emails."

Jacques Mitchell

September 15, 2020

5  out of  5 rating by Jacques Mitchell
"I’ve had a great experience this far with State Farm. Great service and available for needs."

Kim A.

September 14, 2020

5  out of  5 rating by Kim A.
"I have been with State Farm since 15 years old (and that MANY years ago lol) and worried when my original agent retired since I had been with him since the beginning that other agents would not seem as one on one and look out for me. I was so wrong. I found the perfect office. Benee Irwin’s office is always there to answer questions and looking out for our best interest. We know we are well taken care of. They are always looking for ways to save us money and take care of our needs."

Patsy Dayton

September 10, 2020

5  out of  5 rating by Patsy Dayton
"To start with I have used this office for over 30 years. They are professional in anything “I ask of them. They really take care of my needs. They keep me grounded."