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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Philip Williams

November 7, 2026

5 out of 5 rating by Philip Williams
"I didn’t know that my insurance had expired. And they did me great"
We responded:
"Philip, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Remyb Dion

November 6, 2026

5 out of 5 rating by Remyb Dion
"Thank you Mrs. Benee Irwin for helping me with my car insurance and also my life insurance you was so helpful and I enjoy speaking with you, thanks again for your excellent customer service support"
We responded:
"Remyb, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Glenda K

November 4, 2026

5 out of 5 rating by Glenda K
"My call was pleasant and enjoyable. I called to request a cancelation on a policy for a vehicle. I no longer have and that was taken care of while I was on the phone. I always enjoy speaking with people from State Farm."
We responded:
"Thank you so much for your wonderful feedback of us here at Benee Irwin’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Benee Irwin’s Insurance Team "
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Kris

October 30, 2026

5 out of 5 rating by Kris
"I switched State Farm agents and I’ve been with Benee Irwin over a year now. The best decision I’ve made. I recently had to trade in my car unexpectedly and needed to make sure I could get my insurance coverage for my new vehicle. I spoke with Amanda via phone call and text for a few days. She was so sweet and patient with me and all my questions. She also advised me to reconsider changing my coverage for better protection. When I say transferring my insurance over and making sure everything was covered was seamless and easy. I really appreciate Amanda for all of her help."
We responded:
"Thanks so much for the fantastic rating, Kris! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Pamela Helton

October 30, 2026

5 out of 5 rating by Pamela Helton
"April Ray has helped with our insurance needs."
We responded:
"Pamela, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Shannon Creel

October 29, 2026

5 out of 5 rating by Shannon Creel
"Thank you Amanda Knotts for taking great care of our family and ensuring we have the best coverage while saving us money. You are very informative and bringing awareness to discounts not being utilized to help reduce our costs."
We responded:
"Shannon, thank you for the amazing review! Our Shreveport insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Benee Irwin, your State Farm Agent "
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Dustin Stout

October 28, 2026

5 out of 5 rating by Dustin Stout
"Amanda is the best insurance agent I have had. I have been with state farm for almost 8 years and can’t not complain about a single thing. I highly recommend her for any insurance policy you need. Thank you Amanda for taking care of me and my family!!"
We responded:
"Thank you so much for the 5 stars, Dustin! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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De Washington

October 28, 2026

5 out of 5 rating by De Washington
"April will always assist me on any issues I have I really appreciate her ..If you are looking for insurances or any help April will be a great agent to work with…"
We responded:
"Thank you for the amazing review, De! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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BigJim

October 26, 2026

5 out of 5 rating by BigJim
"Jack has been very patient and helpful to us in our insurance process. Thank you for being nice."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Janine Martin

October 23, 2026

5 out of 5 rating by Janine Martin
"Jack is amazing and handles tasks quickly!!!"
We responded:
"Thanks so much for the fantastic rating, Janine! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Pamela Allen

October 22, 2026

5 out of 5 rating by Pamela Allen
"Amanda thank you for working hard to get me the best rates and just being kind? I appreciate you!"
We responded:
"Thank you so much for the 5 stars, Pamela! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Elizabeth Hickman

October 21, 2026

5 out of 5 rating by Elizabeth Hickman
"Agents are very helpful. We always speak with someone in our local office either by phone or in the office."
We responded:
"Elizabeth, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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James DeMoss

October 21, 2026

5 out of 5 rating by James DeMoss
"Great people who truly care about their clients, and i can not recommend this agency or Mrs. April Ray enough!!!"
We responded:
"James, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Shreveport insurance team is always here and happy to help. "
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Heather Tabor

October 20, 2026

5 out of 5 rating by Heather Tabor
"April Ray is amazing and really helps keep me in the loop with our work and personal policies! If I ever have an issue, she assists in clearing it up quickly and efficiently. Benee Irwin's team is top notch!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Shreveport to know you had such a great experience with us. "
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Chef Hardette- Us Up North

October 20, 2026

5 out of 5 rating by Chef Hardette- Us Up North
"Thanks April!! Great customer service!"
We responded:
"Chef, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Denise Elmore

October 17, 2026

5 out of 5 rating by Denise Elmore
"Mrs. Amanda Pratt is always so very kind, patient, thorough and accommodating. She is truly a huge asset to Benee Irwin - State Farm Insurance Agency."
We responded:
"Denise, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Clifton Tate

October 13, 2026

5 out of 5 rating by Clifton Tate
"Amanda Knotts, is still a Super Star at Benee Irwin State Farm Office. Amanda continues to be most helpful, she makes me feel appreciate and important with all of the interactions I have had with her with my home and auto policies."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Tosha Jeter

October 12, 2026

5 out of 5 rating by Tosha Jeter
"Amanda was extremely helpful, empathetic, and truly went above and beyond to assist me. She listened, understood my situation, and made the entire process feel easy and supported. Her professionalism paired with her kindness made a stressful moment so much smoother. I’m genuinely grateful for her help and highly recommend her to anyone needing exceptional customer service.

Regards
Tosha Jeter"
We responded:
"Thank you for the 5-star review of Benee Irwin’s team - we really appreciate your kind words! "
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Navdeep Samra

October 8, 2026

5 out of 5 rating by Navdeep Samra
"Highly professional and interactive, April did a great job.
Thanks"
We responded:
"Thank you, Dr. Samra! We love to provide remarkable service to our State Farm family and community! "
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Cyndi Terry

October 8, 2026

5 out of 5 rating by Cyndi Terry
"Amanda is very helpful, fast, patient and understanding. She takes the stress out of my day when I have to request paperwork."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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TIFFANIE LANGDON

September 25, 2026

5 out of 5 rating by TIFFANIE LANGDON
"Amanda was very helpful with the information she provided regarding the reimbursement dividends we are having issues with (through Venmo). We are hoping to have this issue resolved by the beginning of October."
We responded:
"Wow, thank you for the 5-star review, TIFFANIE! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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laportia jackson

September 24, 2026

5 out of 5 rating by laportia jackson
"Amanda is always helpful and answers my questions thoroughly. She is great!"
We responded:
"Thanks so much for the fantastic rating, laportia! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Ruth Sawyer

September 22, 2026

5 out of 5 rating by Ruth Sawyer
"April Ray was extremely helpful in reducing our car insurance costs. She answered our questions and explained our options to ensure we received the best results possible. We truly appreciate her assistance."
We responded:
"Ruth, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Shreveport insurance team is always here and happy to help. "
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Adam LeBlanc

September 18, 2026

5 out of 5 rating by Adam LeBlanc
"The Benee Irwin State Farm team are top notch and will not stop until what is important to you and your family is protected.

Amanda Knotts is courteous and professional in her follow-up and diligence. When you deal with State farm, insurance is one less thing you do not have to worry about."
We responded:
"Thank you so much for your kind review, Adam!  If you need insurance assistance, we are just an email or call away! - Benee Irwin, your State Farm Agent   "
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Zach Maness

September 17, 2026

5 out of 5 rating by Zach Maness
"April was such a great help in helping me navigate State Farm's dividend payments! Simple directions, straight to the point and a very kind agent!"
We responded:
"Zach, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Shreveport insurance team is always here and happy to help. "