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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joyce Scott

January 6, 2025

5  out of  5
rating by Joyce Scott
"Carter provided Professional qualities. I appreciate the care he gave. I was having a Busy and somewhat difficult moment. If I had a choice he would be the one for me. He was so patient and reassuring. Thank You for having someone like him. State Farm Auto Insurance has a Diamond in their mist."
We responded:
"Thank you for taking the time to leave this terrific review, Joyce. I’m so glad that Carter was able to help you through a difficult time. We are super fortunate to have him in our office. If you ever have any questions concerning your auto insurance, please feel free to give us a call!"
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Stacie Stewart

December 27, 2024

5  out of  5
rating by Stacie Stewart
"Carter was very helpful and kind. He went over our information and answered all of our questions. Thank you, Carter, for listening and taking care of our needs!"
We responded:
"Thank you for the 5-star feedback! We are happy to hear that Carter was able to assist you today! "
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Natalie Cosby

December 20, 2024

5  out of  5
rating by Natalie Cosby
"Rickey is a great agent! He was very patient and prompt!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Richard Daigle

December 12, 2024

5  out of  5
rating by Richard Daigle
"Excellent Service which is improving with rates going down! Great Job!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Colby Walker

December 10, 2024

5  out of  5
rating by Colby Walker
"Ricky Blair was one of the best Representatives that I have dealt with ever! I have been shopping around for the past 3 days, and I purchased a policy from him just because he was awesome! If he sees this, you rock dude. Thank you so much! Now a customer of State Farm!"
We responded:
"Thank you for the 5-star review! We are happy to be your good neighbor!"
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mark Campbell

December 9, 2024

5  out of  5
rating by mark Campbell
"I love my State Farm agents, they have been so helpful to me. I received a Happy Thanksgiving card and they always send me a card on my birthday and other holidays like Christmas. Amanda has been great in sending pictures for me for my claim, in which I've failed several times, thank you State Farm agents I think you are the best."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Beautifully Blessed Patricia

December 3, 2024

5  out of  5
rating by Beautifully Blessed Patricia
"Just wanted to share that Ricky and Agent with Benee Irwin State farm has been great. He answered all my questions concerning Life insurance and was very prompt in getting the information to me. He's very courteous and professional. Thank you Ricky for all of your help 🤗..... P. Whitaker a longtime loyal customer!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cyndi Terry

December 2, 2024

5  out of  5
rating by Cyndi Terry
"Amanda is very helpful, fast, patient and understanding. She takes the stress out of my day when I have to request paperwork."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Karen

November 19, 2024

5  out of  5
rating by Karen
"Good Service"
We responded:
"Thank you, Karen"
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Barbara Tullis

November 18, 2024

5  out of  5
rating by Barbara Tullis
"Thank you carter for always helping me with questions I have BENEE is a great agent who always try to help me that is why I have been with her over forty years"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kathy Sanders

November 18, 2024

5  out of  5
rating by Kathy Sanders
"Carter called about a new bill to see if I wanted him to run it on phone. We discussed Drive and Save app. He was conversational, friendly, helpful, and respectful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cathy langley

November 16, 2024

5  out of  5
rating by Cathy langley
"Great customer service … from the minute you walk in you know they are there for you! Had another agent for 5 plus years … never received this level of assistance"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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It's a Great Disney Day

November 12, 2024

5  out of  5
rating by It's a Great Disney Day
"Amanda was very helpful with foguring out the steps for getting my car repaired after my accident."
We responded:
"We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Danielle Hynes

November 8, 2024

5  out of  5
rating by Danielle Hynes
"Carter was excellent and very king"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Aaron Dowis

November 7, 2024

5  out of  5
rating by Aaron Dowis
"I called in to swap my auto draft payment method. Carter made the process quick and efficient. Well spoken, well-mannered and, well informed. Hope I run into him if I have any more issues."
We responded:
"We are thrilled to hear that Carter was helpful, efficient, and professional. Thank you for trusting our office with your insurance needs. "
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Martinis Stephens

November 4, 2024

5  out of  5
rating by Martinis Stephens
"Thanks, Carter, for all of your assistance and for going above and beyond to answer my questions!"
We responded:
"Thank you for taking the time to leave us a review. We are delighted to hear that Carter when above and beyond to assist you and answer all of your questions."
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Patti McArthur

November 1, 2024

5  out of  5
rating by Patti McArthur
"Thank you Carter at Benee Irwin State Farm! You really helped me get my account straightened out. Now everything should be back on track, and I won't be worrying about my insurance payment."
We responded:
"We are glad to hear that Carter was able to help you with your account! "
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Donna Simpson

November 1, 2024

5  out of  5
rating by Donna Simpson
"Carter was wonderful. Helped me with all my needs and answered all my questions. Very kind and professional. Thank you so much."
We responded:
"Thank you for the review! We are delighted to hear that you received kind and professional service. "
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Tama Granlund

November 1, 2024

5  out of  5
rating by Tama Granlund
"Multiple phone conversations with Tess in claims. Multiple phone conversations with and met with Amanda at our agents office in Shreveport. Both ladies VERY helpful and pleasant to work with on our claim! Answered all of our questions and addressed all and any concerns we had promptly. Helped guide us through the process amazingly! We have been customers of State Farm for many years (Benee Irwin, agent) and have been very pleased with the service we have received from our agent and her staff."
We responded:
"Thank you for the heartfelt review! We are delighted to hear that our office provided you with exceptional service and helped guide you through the claims process in a helpful and pleasant manner. "
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Rob Guzman

October 30, 2024

5  out of  5
rating by Rob Guzman
"Quick, knowledgeable, friendly And kind.. Thank you, Benee"
We responded:
"Thank you for your kind words. We're delighted to hear that we provided quick, knowledgeable, friendly, and kind service."
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barbara campbell

October 30, 2024

5  out of  5
rating by barbara campbell
"Thank you for sending a link asking for comments about my recent experience with State Farm. Will be my pleasure to respond. Received a call from my agent's office ( Benee Irwin) last week wanting to set a few minutes aside to review my auto & homeowner policies. We agreed to talk over the phone yesterday (10/29/24) at 2p. Benee's associate, Amanda, phoned promptly at 2p. I did have a few questions and they were answered/explained to my satisfaction. What a friendly, knowledgeable professional she is! I've been a State Farm customer for many years. My account was reassigned to Benee's office after my previous agent retired. I am so very glad (OK lucky!) I have Benee & Amanda looking out for me. State Farm is lucky to have them as your agents..."
We responded:
"Thank you for taking the time to share your experience with our office. We're delighted to hear that Amanda provided you with a prompt, friendly, and knowledgeable review of your auto and homeowner policies. It's great to know that your questions were answered to your satisfaction and that you feel well-supported"
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catalina Williams

October 28, 2024

5  out of  5
rating by catalina Williams
"I highly recommend State Farm (Benee Irwin) I have always been treated like I matter as well as my mother who also is a client. Carter today was especially helpful, I truly appreciate All they have assisted me with!"
We responded:
"Thank you for your heartfelt recommendation of our office. We're delighted to hear that both you and your mother have consistently felt valued as clients"
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Guy Woolley

October 23, 2024

5  out of  5
rating by Guy Woolley
"Carter was very helpful and professional in addressing my issues! Everything was taken care of!"
We responded:
"Thank you for sharing your positive experience with Carter. We're pleased to hear that he was able to address your issues with professionalism and efficiency. Ensuring that everything is taken care of to your satisfaction is our priority. "
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Adolphus Collins

October 18, 2024

5  out of  5
rating by Adolphus Collins
"I have experienced nothing but top quality professional service from Amanda. She makes me feel like family . Second to none for her expertise and more than willing to do whatever she can do to help! Just wanted her to know I appreciate her and thanks a million. Simply the best!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Amanda has provided you with top-quality professional service and made you feel like family. Her dedication and willingness to help are truly appreciated. Your appreciation means a lot to us, "
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Lillian Michiels

October 10, 2024

5  out of  5
rating by Lillian Michiels
"Carter is Very knowledgeable and helpful."
We responded:
"We're glad to hear that Carter was knowledgeable and helpful. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us!"